Financial & Professional Services

Companies are facing unprecedented disruptions—technological, geopolitical, regulatory, and economic—that are forcing them to rethink their business, organisational, and management models.
We support their leaders in confronting these disruptions and addressing the new, complex challenges they bring.

Banking Insurance Business services

How we support
our clients

We work alongside executive leaders to help their organisations strengthen their ability to anticipate and adapt—while preserving and developing their distinctive strengths.
Our ambition is to partner with executive committees to bring meaning to change, to think simultaneously about strategy and execution, about the target and the journey—while empowering employees to become active agents of transformation.

We tackle high-stakes issues:
strategy and growth, digital strategy and acceleration, operational competitiveness and performance, leadership and human capital—with creative approaches shaped by nearly 20 years of innovation, all in pursuit of sustainable performance.

With offices across Europe, 250 consultants operate globally, supporting clients across services and financial sectors: banking, insurance, investment funds, energy & utilities, real estate, media, telecom, leisure, tourism, and hospitality.

We address high-stakes issues with creative approaches, shaped by nearly 20 years of innovation, all aimed at delivering sustainable performance.

Our
capabilities

Banking

Banks are facing unprecedented challenges in an increasingly competitive environment: reinventing themselves to meet new customer expectations, redefining human expertise and capabilities, deeply transforming their operating models to remain competitive, harnessing the potential of AI and data analytics, and financing economic growth while integrating the imperatives of the energy transition.

Our expertise in strategic consulting, combined with our ability to bring transformation to life, is reinforced by a wide range of technical capabilities (data, AI, digital…)—enabling us to support bank executive teams in addressing these emerging challenges.

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Our Work with Banks

We work alongside banking leaders on key strategic topics: strategy and growth, IT and information systems strategy, transformation, data and AI, operational competitiveness and performance, leadership, organisation, and human capital.

Backed by proven methodologies adapted to a variety of contexts, our approaches are always co-designed with the client to fully account for their strengths and constraints.

We support all major banking institutions in the market, as well as international players.
We have developed deep sector and transformation expertise in: retail banking, private banking, specialised financial services, and corporate & investment banking.

FERMER

Insurance

Our societies are facing increasingly frequent and intense crises—health, military, cyber, and climate-related.
Insurers and their ecosystems, across all segments of the industry, have long played a stabilising role in turbulent times.
How can they continue to do so?

First, by remaining a central voice in shaping the insurance solutions of tomorrow—not allowing public authorities to nationalise a sector that has long proven its effectiveness in serving the public interest, nor leaving European insurance markets exposed through harmful open data policies.

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Insurers must also embed shifting and fragmented customer expectations into their operating models, while harnessing the power of AI without reducing themselves to mere claim-processing machines.
The role of services will also be pivotal in the future economic equation.

Another major challenge: the inevitable consolidation of personal insurance providers—particularly under the PSC (Protection Sociale Complémentaire) framework, which is unlocking new possibilities once thought out of reach.
These moves range from technical partnerships to full-scale combinations, and even the emergence of hybrid ecosystems with adjacent players.

Economic efficiency will remain an essential imperative throughout.

Our Work with Insurers

To continue delivering value to insurance players, we have developed four strategic assets: foresight, technology, with AI at the core, responsibility, operational Transformation.

Each of these assets contributes to reshaping insurers’ strategies, value propositions, operating models, and ways of working.

We continue to lead strategic transformations by combining large-scale data and AI analysis with the industry’s greatest strength: its people.

FERMER

Business
services

Highly intensive in human and intangible capital, the business services sector spans two major categories of activity:

First, intellectual and creative industries, where market differentiation remains essential: leisure and cultural activities, publishing, audiovisual, broadcasting, professional services, consulting, scientific research, digital services, administrative and expert support functions, legal and financial professions, and more.

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Second, private “care” services, which are characterised by their contribution to the common good: residential services, facility management, hygiene, cleaning, security, tourism, etc.

These two meta-sectors have seen strong and sustained growth in their contribution to French GDP and employment over the past 50 years—a trend that is set to continue.
During this period, France and Europe have seen the rise of international champions now competing with major American, Chinese, or Indian players.

Our Work in Business Services

Since its inception, Kéa has built a distinctive position in strategies of market conquest, resilience, and adaptation, fully expressing its potential in people-intensive, complex-governance industries.

In France and internationally, we support a wide range of players in sectors such as:
audit, accounting, notarial services, communications, temporary work, interim management, legal advisory, software, digital services, video games, media, audiovisual, employee services, and more—operating in fragmented and fast-evolving ecosystems.

FERMER

Strategic
collaborations

These projects reflect our deep commitment to supporting clients in aligning economic, social, and environmental performance – as a driver of long-term, sustainable success.